Is Optus Shutting Down Email? Here’s Everything You Need to Know

If you’re an OptusNet email user concerned about “is Optus shutting down email?”, you’re not alone. The question of Optus closing down emails has been popping up with ever increasing frequency in forums, news articles and social media over the past few months. Whether you want to be ahead of any big changes or are worried about losing access to your inbox, this article provides a summary of everything happening with Optus email services, what’s true, what’s false, and what you can do to prepare.

Some questions asked by users:

• Is there a problem with Optus webmail today?
• Is Optus shutting down Optusnet email?
• Is Optus having email issues?
• Is Optus closing down emails?

In this article, we are going to discuss and solve these queries in detail.

Is Optus Closing Down Emails?

Yes, the OptusNet email service will be discontinued by Optus. Optus customers with email addresses ending in an @optusnet.com.au will not be able to send or receive emails via the Optus email service after a certain date. If you’ve been asking is Optusnet email shutting down, the answer is a confirmed yes.

Optus emailing service announcement has left OptusNet email users looking for answers, particularly long-time Optus customers who have used OptusNet email for personal or business use. If you are still wondering “is Optus shutting down email?” or “is there a problem with Optus webmail today” or “is Optus having email issues today?”, the answer is yes. However, it is a gradual shutdown of email services from Optus.

Why Is Optus Shutting Down Email?

The OptusNet email service is discontinued as part of Optus’ broader business strategy to rationalise services in the interests of focusing its attention on the mobile, broadband and entertainment sectors of the business. It consumes a lot of resources to fulfil an email service offering, are more likely to come with issues regarding spam protection, and service around security, storage, hardware, and staff support to assist customers. These are some of the major reasons why is Optus closing down emails has become a trending query.

By decommissioning their email platform, Optus likely hopes to:

• Decrease technical overhead.
• Push users to a “better” email platform like Gmail or Outlook
• Focus on telecommunications as opposed to email hosting.

This shift is similar to what other telco companies around the world have done over the last ten years, hence the rise of Optus shutting down email among users.

What’s the Timeline for the Shutdown?

Although the precise timeline for shutdowns may differ from account to account, please note that Optus has advised that all OptusNet emails to be permanently disabled on 2025. They will reach you via email or SMS and provide a period of time to export or transfer your emails prior to losing access. This confirms the answer to Optus closing down emails is yes, and it’s happening soon.

What to expect:

• First notice: Customers will be given a minimum of 30-day notice period before deactivation of accounts.
• Email forwarding: Some accounts may receive temporary website forwarding to another email provider.

It is strongly advised to back up messages and contacts after receiving any notification of closure as soon as possible to avoid last-minute hassle from Optus shutting down email uncertainty.

What Should You Do If You Use an OptusNet Email Address?

Now that it’s official, Optus closing down emails no longer remains a question—it’s a fact. You probably want to know: what is going to happen to all of your emails, contacts and attachments?

This is where a solution like Email Backup Software comes in.

If you evaluate your options and decide to transition to Gmail, Outlook, Yahoo or any other email provider, then the tool will give you complete control over your Optus email data. This includes providing a reliable way to back up, archive and migrate your entire OptusNet inbox without losing a single email.