Client: A Client is that who purchases any EmailBackupWizard.com product online through any EmailBackupWizard.com website.
Mail for Activation or Mail for download The email sent by EmailBackupWizard.com or payment gateway on purchase of the product/software online. The email contains the activation code for product/software for activating the product/software. All our products have an Electronic Delivery. All software distributed under the Try before Buy License.
Users have to understand this very carefully that our data recovery software products are designed in such a way that they are tested in certain types of corruption cases where they give BEST successful recovery results. However, users should be well aware that there can be certain corruption cases where our products might not be able to recover complete Meta data etc. In addition, in case the free space of your system is overwritten by new data, then there can also be the chance of a recovery failure as, in that case, a corrupted file might not even contain the required data in the first place. This can be tested via the free DEMO versions, which give a preview of the recoverable data. We anticipate that users will co-operate with us, as we make every possible effort to help them reach 100% satisfaction.
Refund will be made only if one of the below conditions hold true:
We use the personal information you supply when you submit a support question to respond to your question. Your email address is used to send a response from our Technical Support team.
Important: Before applying for a refund, user must discuss the exact issue facing with the software program with our technician and let the technician to solve the issue reported within 72 hours of time and in some cases we may require remote connection to the computer to evaluate the issue or the user may have to provide sample data or screen shot of the issue according to the issue reported. Refund will not be possible without any proof of the issue the user is facing.